Last Updated: September 3, 2026

These Terms of Service (“Terms”) govern your use of the website located at https://beauthenticproductions.com and your interactions with Be Authentic Productions (“Be Authentic Productions,” “we,” “us,” or “our”).

These Terms also include the terms governing participation in our SMS/text messaging programs.

By accessing or using our website, submitting information through our website, booking or purchasing services, or enrolling in our SMS program, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Be Authentic Productions

Be Authentic Productions provides creative, marketing, media, advertising, digital, and related business services. Services may include, among other things:

  • Photography
  • Video production
  • Drone photography and video
  • Real estate media
  • Matterport and 3D scanning
  • Website design and development
  • Brand development
  • Graphic design
  • Digital advertising
  • Social media services
  • Email marketing
  • Podcast production
  • Content creation
  • Marketing strategy
  • Other related creative or marketing services

The availability, pricing, scope, and terms of individual services may vary.

2. Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website in violation of applicable laws or regulations
  • Attempt to gain unauthorized access to the website, servers, accounts, or systems
  • Interfere with the security or operation of the website
  • Introduce viruses, malware, malicious code, or other harmful technology
  • Scrape, reproduce, or commercially exploit website content without authorization
  • Impersonate another person or organization
  • Submit false, fraudulent, misleading, or unlawful information
  • Use forms, email addresses, phone numbers, or other website functionality to transmit spam or abusive communications
  • Attempt to disrupt or overload the website or related services

We reserve the right to restrict or terminate access to our website when we reasonably believe these Terms have been violated.

3. Service Requests, Quotes, and Proposals

Information provided on our website regarding services, packages, pricing, turnaround times, availability, or deliverables is provided for general informational purposes unless expressly identified as a binding offer.

Certain services may require a separate:

  • Proposal
  • Estimate
  • Scope of work
  • Service agreement
  • Booking confirmation
  • Order form
  • Subscription agreement
  • Statement of work
  • Other written agreement

If a separate agreement applies to a particular project or service, that agreement will control with respect to the specific project or service if there is a conflict with these general Terms.

Submitting a contact form, quote request, lead form, or other inquiry does not by itself create a contractual obligation for Be Authentic Productions to provide services.

4. Bookings and Scheduling

Certain services may be scheduled through our website or a third-party booking platform.

Booking availability is subject to change.

You are responsible for providing accurate information when scheduling services, including information regarding:

  • Property or project location
  • Requested services
  • Contact information
  • Access instructions
  • Scheduling requirements
  • Project specifications
  • Other information reasonably necessary for us to perform the requested service

Specific cancellation, rescheduling, travel, weather, access, or other policies may be displayed during booking or included in a separate service agreement or confirmation.

Those service-specific terms will apply to the applicable booking.

5. Pricing and Payment

Prices displayed on our website are subject to change unless otherwise stated in a written agreement.

Payment requirements may vary by service and may include:

  • Payment at booking
  • Deposits
  • Progress payments
  • Recurring payments
  • Payment upon completion
  • Other payment arrangements described in a proposal or agreement

You agree to provide accurate and authorized billing and payment information.

Payments may be processed through third-party payment processors. Your use of those services may also be subject to the payment provider’s terms and privacy practices.

Any applicable taxes, fees, expenses, travel charges, additional services, or other costs will be handled according to the applicable booking, proposal, or service agreement.

6. Cancellations, Rescheduling, and Refunds

Cancellation, rescheduling, and refund policies may differ depending on the service purchased.

The policy presented to you when you book a service or contained in your proposal, statement of work, service agreement, or order confirmation will govern that transaction.

Unless otherwise required by law or expressly provided in writing, fees for work that has already been performed, resources already committed, third-party expenses already incurred, or completed deliverables may be non-refundable.

7. Project Timelines and Delivery

Any projected completion date, turnaround time, launch date, delivery estimate, or other schedule is an estimate unless expressly guaranteed in writing.

Project timing may depend on factors including:

  • Client responsiveness
  • Approvals
  • Access to locations or properties
  • Weather
  • Availability of third-party services
  • Requested revisions
  • Changes in project scope
  • Availability of materials or content
  • Technical issues
  • Events outside our reasonable control

Be Authentic Productions is not responsible for delays caused by circumstances beyond our reasonable control.

8. Client Responsibilities

When engaging Be Authentic Productions for services, you are responsible for providing the information, access, approvals, content, materials, permissions, and cooperation reasonably required to complete the work.

You represent that you have the legal right to provide any materials you give us, including:

  • Photographs
  • Videos
  • Music
  • Logos
  • Trademarks
  • Written copy
  • Customer information
  • Property information
  • Account credentials
  • Marketing databases
  • Other intellectual property or content

You are responsible for obtaining any permissions, releases, licenses, or authorizations required for materials you provide unless otherwise agreed in writing.

9. Intellectual Property

The Be Authentic Productions website and its original content, including text, graphics, logos, designs, photographs, videos, page layouts, branding, and other materials, are owned by or licensed to Be Authentic Productions and are protected by applicable intellectual property laws.

You may not copy, reproduce, republish, modify, distribute, sell, license, or commercially exploit our website content without prior written permission.

Ownership and licensing of creative work produced for individual clients may be governed by the applicable proposal, license, service agreement, or project agreement.

Nothing in these website Terms should be interpreted as automatically transferring intellectual property rights in commissioned work when a separate agreement or license applies.

10. Client-Provided Content

When you provide materials to us for the purpose of performing services, you grant Be Authentic Productions a limited right to use, reproduce, modify, process, transmit, or otherwise handle those materials as reasonably necessary to perform the requested services.

You retain any ownership rights you otherwise possess in your original materials.

You represent that our authorized use of materials you provide will not violate the intellectual property, privacy, publicity, contractual, or other rights of another person or organization.

11. Portfolio and Promotional Use

Our rights to display completed work in portfolios, websites, social media, advertising, case studies, award submissions, or other promotional materials may be governed by the agreement applicable to the particular project.

If a separate agreement addresses promotional or portfolio rights, that agreement controls.

12. Third-Party Services

Our website and services may integrate with or rely upon third-party platforms and providers, including services for:

  • Website hosting
  • Payment processing
  • Booking
  • Email marketing
  • SMS messaging
  • Analytics
  • Advertising
  • Social media
  • File storage
  • Cloud hosting
  • Content delivery
  • Customer relationship management
  • Video hosting
  • Mapping
  • Other business technologies

We do not control the availability, operation, security, terms, or policies of third-party platforms.

Your use of a third-party service may also be subject to that provider’s own terms and privacy policies.

We are not responsible for interruptions, changes, outages, data loss, account restrictions, or other actions caused by third-party providers outside our reasonable control.

13. SMS and Text Messaging Terms

Be Authentic Productions may offer SMS/text messaging programs to customers and individuals who expressly opt in to receive text communications from us.

By providing your mobile telephone number and affirmatively opting in to an SMS program, you agree to the following terms.

SMS Program

Messages from Be Authentic Productions may include:

  • Appointment confirmations
  • Scheduling notifications
  • Project updates
  • Service notifications
  • Customer support communications
  • Event information
  • Company announcements
  • Promotional messages
  • Marketing offers
  • Other communications associated with the program for which you enrolled

The specific types of messages you receive will depend on how and where you opted in.

Consent

By opting in, you authorize Be Authentic Productions to send SMS or text messages to the mobile telephone number you provided.

Where applicable, messages may be sent using an automated telephone dialing system or other automated messaging technology.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Be Authentic Productions.

Consent applies only to Be Authentic Productions and the messaging program for which it was provided.

SMS consent is separate from consent to receive marketing emails.

Message Frequency

Message frequency varies depending on your interactions with Be Authentic Productions, the services you use, and the SMS program for which you enrolled.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier’s standard messaging, data, and other charges may apply to messages sent or received as part of our SMS program.

Be Authentic Productions is not responsible for charges assessed by your wireless carrier.

Opting Out

You may cancel SMS communications at any time.

Reply STOP to unsubscribe.

After submitting an opt-out request, you may receive one final text message confirming that your opt-out request has been processed.

After that confirmation, we will stop sending messages through the applicable SMS program unless you subsequently provide new consent.

We also intend to honor other reasonable requests expressing your desire to stop receiving messages where technically and legally required.

Help

For assistance with our SMS program:

Reply HELP for help.

You may also contact Be Authentic Productions using the contact information available on our website.

Supported Carriers

SMS delivery is subject to the availability and operation of participating wireless carriers and messaging providers.

Wireless carriers are not responsible for delayed or undelivered messages.

We do not guarantee that any SMS message will be received or delivered at a particular time.

Mobile Number Responsibility

You represent that the mobile number you provide belongs to you or that you are authorized to use that number and consent to communications sent to it.

If you change, transfer, deactivate, or relinquish your mobile telephone number, you should opt out or otherwise notify us so that communications are not sent to a subsequent owner of that number.

SMS Privacy

Your participation in our SMS program is also governed by our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with third parties for their independent marketing purposes.

Information may be provided to telecommunications providers, messaging platforms, aggregators, and other service providers solely as necessary to operate and deliver our messaging services.

For additional information about how we collect and protect personal information, please review our Privacy Policy:

Privacy Policy

14. Email Communications

If you subscribe to marketing emails from Be Authentic Productions, you may unsubscribe at any time using the unsubscribe link contained in our marketing messages.

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional, administrative, project-related, or service-related communications that are necessary to fulfill an existing relationship or transaction.

SMS and email subscriptions are managed separately. Unsubscribing from one communication channel does not necessarily unsubscribe you from another unless specifically stated.

15. Privacy

Your use of our website and services is also subject to our Privacy Policy, which describes how we collect, use, disclose, and protect personal information.

Our Privacy Policy is incorporated into these Terms by reference.

Privacy Policy:
https://beauthenticproductions.com/privacy-policy/

16. Communications Submitted to Us

When you contact us by email, telephone, SMS, website form, social media, booking form, or another communication channel, you authorize us to respond using information you have provided, subject to applicable laws and your communication preferences.

Submitting an inquiry does not automatically enroll you in promotional SMS or email marketing unless you separately provide the required consent.

17. Reviews, Comments, and User Content

If our website permits reviews, comments, testimonials, submissions, or other user-generated content, you are responsible for the content you submit.

You may not submit content that:

  • Is unlawful
  • Is defamatory or threatening
  • Violates another person’s intellectual property rights
  • Violates privacy or publicity rights
  • Is fraudulent or misleading
  • Contains malicious code
  • Constitutes spam or unauthorized advertising

You grant us permission to display content that you intentionally submit for public display, subject to applicable law and any separate agreement between you and Be Authentic Productions.

18. Website Information and Accuracy

We attempt to keep information on our website accurate and current, but we do not guarantee that all information will always be complete, accurate, or current.

We may correct errors or update information at any time.

Photographs, mockups, project examples, case studies, descriptions, pricing, service descriptions, availability, and other website materials are provided for informational purposes and may be changed without notice.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website is provided on an “as is” and “as available” basis.

We do not warrant that:

  • The website will always be available
  • The website will be uninterrupted or error-free
  • All information will be completely accurate or current
  • Every defect will be corrected immediately
  • Third-party services will remain continuously available
  • Use of our website will produce any particular business, marketing, financial, or commercial result

Nothing in these Terms excludes warranties or protections that cannot legally be excluded.

20. Marketing and Business Results

Marketing, advertising, social media, website, branding, video, photography, and other creative services can contribute to business performance, but results depend on many factors outside our control.

Unless specifically guaranteed in a written agreement, Be Authentic Productions does not guarantee:

  • Sales
  • Leads
  • Revenue
  • Website traffic
  • Advertising performance
  • Search engine rankings
  • Social media engagement
  • Customer acquisition
  • Conversion rates
  • Return on investment
  • Business growth
  • Any other particular commercial result

21. Limitation of Liability

To the fullest extent permitted by applicable law, Be Authentic Productions and its owners, employees, contractors, representatives, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages resulting from or related to your use of our website or services.

This may include loss of profits, revenue, business opportunities, data, goodwill, or other intangible losses.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to limit liability that cannot lawfully be limited.

22. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Be Authentic Productions and its owners, employees, representatives, contractors, and affiliates from claims, liabilities, damages, losses, and reasonable expenses arising from:

  • Your violation of these Terms
  • Materials you provide to us
  • Your infringement of another person’s rights
  • Your misuse of our website or services
  • Your unlawful conduct

This provision does not apply to the extent a claim results directly from conduct for which Be Authentic Productions cannot legally disclaim responsibility.

23. Force Majeure

Be Authentic Productions will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Severe weather
  • Fire
  • Power outages
  • Internet outages
  • Telecommunications failures
  • Government actions
  • Labor disruptions
  • Public emergencies
  • Acts of war or terrorism
  • Cyberattacks
  • Third-party platform outages
  • Other events beyond our reasonable control

24. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute that is not otherwise governed by a separate written agreement will be handled in accordance with applicable California and federal law.

25. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by law.

26. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

27. Changes to These Terms

We may modify these Terms periodically to reflect changes in our website, services, business practices, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of these Terms.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Changes to an existing signed client agreement will be handled according to that agreement and will not automatically be made solely by updating these website Terms.

28. Contact Us

If you have questions about these Terms of Service, our SMS program, or our services, please contact:

Be Authentic Productions
Website: https://beauthenticproductions.com

You may also contact us through the contact information or contact form available on our website.

SMS Summary

By opting in to receive text messages from Be Authentic Productions, you agree to receive communications related to the program for which you enrolled. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. Your participation is subject to our Privacy Policy at https://beauthenticproductions.com/privacy-policy/.